How do I update my Defender HD Firmware?

With the recent update to our Defender HD mobile application, your Defender HD DVR will require a firmware update to take full advantage of the features of the app.

This will be required on the following DVRs. To find the model number of your DVR, look for the thumbnail-sized sticker on the back of your DVR with one of the model numbers below.

HD1T4

HD1T8

HD2T16

While your DVR is connected to the internet, you will be able to easily update your system directly from our servers!

To do this, complete the following steps:

1. Access the MAIN MENU
2. Log in using your password
3. Click the ADVANCED Tab
4. On the left side of the menu, select AUTO UPGRADE
5. Click UPGRADE
6. The DVR will begin to update and show 'DO NOT POWER OFF WHEN UPGRADING THE FIRMWARE'
7. Select ADVANCED
8. Select LOAD DEFAULT
9. Select ALL at the bottom
10. Select APPLY at the bottom
11. Select OK, and then OK again
12. Exit the MAIN MENU [The system should automatically restart]
13. Wait for the system to come back online
14. Access the MAIN MENU [Login to system of prompted]
15. Select DEVICE
16. Put a CHECKMARK next to your hard drive under the SELECT section
17. Select FORMAT HDD *This step will delete all footage from your hard drive*
18. Select OK, and then OK again