Attention Valued Guard Customers: We are aware that our Defender Guard App is experiencing intermittent issues. We sincerely apologize for any disruptions in viewing your cameras however, be assured our team is actively looking into this and we expect a resolution shortly. Please continue to check your App for updates. Thank you for your understanding, Defender Customer Experience Team.
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Guard Pro | How To Reset the Camera

 

Occasionally, you will need to reset the camera to fix issues with connectivity, consistent crashing, or if pairing freezes/does not work. Resetting your camera will not delete files on the SD card but it will recalibrate your camera and its settings to factory default.

 

Resetting your camera is also helpful if you have set up a new WIFI connection or if you changed the WIFI password for the home network.

 

 

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