Attention Valued Guard Customers: We are aware that our Defender Guard App is experiencing intermittent issues. We sincerely apologize for any disruptions in viewing your cameras however, be assured our team is actively looking into this and we expect a resolution shortly. Please continue to check your App for updates. Thank you for your understanding, Defender Customer Experience Team.
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Guard | How To Reset Your Defender Guard Camera. | VIDEO

Occasionally, you will need to reset your camera to fix issues with connectivity, consistent crashing, or if pairing freezes/does not work. Resetting your camera will not delete files on the SD card, but it will format your camera and its settings to factory default.

 

This will also help if you forgot your Guard device password, set up a new WIFI connection or changed your WIFI password.

 

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