How to Reset your DVR password on the Defender 4K (8MP) DVR Security System

How to Reset Your DVR Password on the Defender 4K (8MP) DVR Security System

Forgotten passwords happen! But if you have forgotten your Defender 4K DVR password, you can easily reset it using your password reminders, or a GUID file on a USB thumb drive.

To reset your password using password reset questions:

Click Forgot Password, or Forgot my Pattern.
Select Verify by GUID
Insert the thumb drive with the GUID file you created during setup
Select the file and click Import
You will be prompted to create a new password.
You will need to create an 8 to 16-digit password containing a combination of numbers, upper- and lower-case letters, and special characters.  You must include at least 2 of these characters.
After creating a new password, you will be asked if you want to export a new GUID. Click OK.
When asked to duplicate the password for IP camera activation, click Yes
Now, draw a new unlock pattern.

To reset your password using the password reminder questions
Select verify by security question
Answer the three security questions
You will be prompted to create a new password.
After creating a new password, the old GUID is ineffective. Click "OK" when asked, "Export a new GUID file" to export a new GUID.
When asked to duplicate the password for IP camera activation, click Yes
Now, draw a new unlock pattern.