Attention Valued Guard Customers: We are aware that our Defender Guard App is experiencing intermittent issues. We sincerely apologize for any disruptions in viewing your cameras however, be assured our team is actively looking into this and we expect a resolution shortly. Please continue to check your App for updates. Thank you for your understanding, Defender Customer Experience Team.
Defender Support US
Defender Support US
Submit a request
Sign in
  •  Live Chat (Mon-Fri 8am to 4pm EST)  Live Chat (Mon-Fri 8am to 4pm EST)

    Live Chat (Mon-Fri 8am to 4pm EST)

  •  Submit a Support Case  Submit a Support Case

    Submit a Support Case

  1. Defender Cameras
  2. Guard
  3. Guard | Frequently Asked Questions

Guard | Frequently Asked Questions

Follow New articles New articles and comments

Menu

  • Guard | Can I View Live or Recorded Footage From a Web Browser or PC?
  • Guard | How to Check the Signal Strength at the Location of the Camera
  • Guard | What to do if your camera does not have Power
  • Guard | How to Resolve Connection Issues
  • Guard | How to Unbind a Camera
  • Guard | How Many Hours of Recorded Footage Can the Guard Camera Store?
  • Guard | How Many Guard/Guard Pro Cameras Can I Connect to the Defender Guard App?
  • Guard | How to Update the Firmware for the Guard Cameras.
  • Guard | How to Format your SD Card.
  • Guard | Why Can't I Find My Verification Code Email?

Defender

  • About Us
  • Newsletter
  • Defender Moments
  • Share Footage
  • Blog
  • Become an Affiliate
  • Careers

Products

  • Deals
  • Exclusive Bundles
  • 4K-Wired
  • 2K WiFi-Guard
  • Accessories
  • Fake Cameras
  • Certified Open Box
  • Extended Warranties

Customer Service

  • Support Center
  • Contact Us
  • Activate My Warranty

Legal

  • Order & Returns Policies
  • Privacy Policies
  • App Terms of Service
  • Mobile App Privacy Policy
  • Conditions of Use

Social

  • Facebook
  • Instagram
  • YouTube

Customer Care Hours

Monday to Friday 8:00AM - 4:00PM EST

*Discounts applicable on select regular priced items only and cannot be combined with any other offers or discounts.

© Defender. All Rights Reserved.

  • American Express
  • Apple Pay
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa